Communication skills are the abilities to convey ideas, information, and feelings effectively. They are essential in personal, academic, and professional life. Effective communication improves relationships, increases efficiency, and helps in achieving goals.
Communication can be verbal, non-verbal, written, or visual.
1. Written Communication
Definition:
Written communication is the process of transmitting messages through written symbols such as letters, reports, emails, or social media.
Key Features:
- Clarity: Message should be clear and understandable.
- Conciseness: Avoid unnecessary words; be precise.
- Correctness: Grammar, spelling, punctuation, and facts must be accurate.
- Tone: Formal or informal depending on audience.
- Structure: Proper organization – introduction, body, conclusion.
Types of Written Communication:
- Formal: Reports, memos, business letters, proposals
- Informal: Emails, notes, messages, chats
- Technical Writing: Manuals, documentation, SOPs
Tips for Effective Written Communication:
- Know your audience
- Use simple and precise language
- Avoid jargon unless necessary
- Proofread before sending
- Use bullet points or numbering for clarity
Example:
- Business Email:
Subject: Meeting Request Dear Mr. Sharma, I would like to schedule a meeting to discuss the upcoming project deadlines. Please let me know your availability this week. Best regards, Babneet Kaur
Applications:
- Academic reports and assignments
- Professional emails and documentation
- Social media content, blogs, or newsletters